R.P. Builders ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and postal address when you register, make a purchase, book a room, or contact us.
Payment Information: Payment details processed securely through our payment gateway partner (Razorpay). We do not store full card details on our servers.
Usage Data: Information about how you interact with our website/app, including pages visited, time spent, and device information.
Business Data: For ERP users (staff/admin), project details, inventory records, financial transactions, and other business-related data entered into the system.

2. How We Use Your Information

To process orders, bookings, and rent payments
To manage tenant accounts and lease agreements
To send transactional notifications (order confirmations, payment receipts, rent reminders via WhatsApp)
To improve our services and user experience
To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with:

Payment Processors: Razorpay for processing payments securely.
Communication Services: WhatsApp for sending rent reminders and booking confirmations (with your consent).
Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of electronic transmission is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Financial and transaction records are retained as required by Indian tax and accounting laws.

6. Your Rights

You have the right to:

Access, correct, or update your personal information
Request deletion of your account and personal data
Opt-out of marketing communications
Request a copy of your data

7. Cookies

We use essential cookies and local storage for authentication and session management. No third-party tracking cookies are used.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For any questions about this Privacy Policy, contact us at:

Email: rishiisiiingh@gmail.com
Phone: +91 79779 67990
Address: R.P. Builders, Rewa, Madhya Pradesh, India